******ion and bad service

A couple of months ago COJ moved our Due date forward. I have send them numerous Emails explaining that it is not possible for me to pay the Bill before I even receive my Salary. To no avail. I cannot get through to the call centre hence me opting to go for the Email Route.

Every month since I have the Pretermination Notice on my Gate making us look like we do not pay. On top of this they charge us R 272.06 every time. I have disputed this but have paid it nonetheless to avoid being disconnected. My account has been fully paid every time I get the Invoice. I expect to be refunded and have the due day date moved to month end. Let’s see what happens.