Excellent response and service

Reported a sewage problem and within the same day smiling faces on the Joburg Water truck arrived, confirmed that there was a blockage, immediately got to work and fixed the problem. Sorry I didn't get their names but I do have the reference number of my call ********** 497. It is such a pity that the other departments don't take a leaf out of the books of these civil servants. I have an account query outstanding for more than 3 months and now have received a new valuation for a property in our Home Owners Association which was revalued and the category amended by the Council on the 15th of February 2015 per OBJ-034069. Suddenly it is all wrong again. Talk about wasting money in some departments.