e-joburg website and services

Joburg electronic services recently introduced a new web site from which one can download their Utilities Statement.

I had frustrating access problems to the site this afternoon (28 March 2023) and lodged a complaint on the site via the compliment/complaint facility. The almost immediate response back was an acknowledgement and that they would get back to me.

To my absolute surprise they did within 30 minutes and a very efficient, empathetic employee named SELLO assisted me to my complete satisfaction.

I thank all involved for their contribution in this success story!