Disgusting service and attitude JOBURG WATER

<p>I am appauled and disgusted in the menatlity of Joburg Water !! We moved into our new home three months ago, and have not received any account or a call with regards to outstanding payment. Then at 15h30 on a Friday afternoon they arrive and disconnect it. No one cares they will only reconnect in 72 hours, . so a weekend with no water cannot flush a toliet and guess what no one cares. The attitude of the staff in the call centre is shocking !!</p> <p>with the exception of Thembi who was the only one who seemed willing to try and help.</p> <p> </p> <p>I thought water was a human right - how dare they disconnect without any notice or the oppertunity to make the payment. I had paid in full within 30 minutes of them arriving to disconnect and I was told that they will put it back on as soon as I have paid, which is not the case. I now have to wait 72 hours and it is over a weekend so no one is avaiable to reconnect t sooner!!!</p>