Devastated by lack of service

I moved into a new house with a clearnce certificate on the electricity and water. One month after moving in I received a bill for R32k from City power. Since then I have been fighting for a reversal on my account. We have given readings of all meters every month , meter readers have come out to read our meters and still the bill is not correct. To top it all today, my lights were cut... I have two account numbers: One is only billing me rates and taxes- I have been paying my water and lights bill to this one erroneously. I have been estimating my bill monthly and paying that value. Acc. number ********** 37 One is the bill with the incorrect billing on. ********** 24

I need my lights turned back on ASAP