HG
Hanlie G

1 reviews | Active since Mar 2009

15 Jul 2015, 11:25

Cutting of Electricity

Good day,<br> I have a complaint related to the cutting of our electricity on Wednesday 8 July 2015 by Region 9 Johannesburg City Council. This was cut without warning and updating of our payments on their system. We have been given details of people to deal with and to date we have had no joy or re-connection of any sort. <br> <br> Good day,<br> I have been emailing you since Friday and I am still awaiting response and re-connection of our electricity.<br> It seems like the council cuts your electricity very quickly and without warning and then take my monies very eagerly but then drag their feet to re-connect the electricity and then will still charge me for this week on my bill that it was off as they charge an average amount and not a meter read amount. This is why I want a prepaid meter and actually want to say demand a prepaid meter to be installed, as my latest account still does not show all the payments and interest is charged again!!!<br> <br> I am going to take this matter further today and report the council to who ever is willing to listen including the news papers.<br> <br> I have been very patient and my patience is now worn out.

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