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Coj you are so cooking and disgusting. I had a refund due to me after selling my house. They lost my paperwork last year for my refund query. This year the refund moved feok 17k to 9k to 7k. Now when the refund has to be paid which they reduced to 6k they now telling me I have no refund for bad debt written off. When refund was calculated and finalized there was no such talk. How many people do you have to ripp off. How much cookery do you have to do daily and inconvenience people's lives. You are a ******* business who uses the law to ***** people. I am so sick of your stinking lies and ****************. Even the amount I paid off was because I had logged query apon query for the unexplained high Consumptiiin of which nothing was done. I am so angry at your lies and your I competent way of handling matters. What bad debt.. Really??? Into whose pockets was that no ey paid. I am taking this matter to the papers. I will not leave it here. You have ribbed and *****ed millions of people and you keep getting away with it. I want my refund that is due to me. This is now enough.