FO
Fredricka O

1 reviews | Active since Jul 2014

07 Aug 2019, 13:24

COJ RIPPING US OFF

My experience with COJ is at least been a joyride. We complained about our meter being faulty in 2007...... We then received a document to confirm that our meter was faulty and that it would be replaced with a pre-paid meter. I have numerous emails between myself and installation dept with regards to installation which only happened end of November 2017. Yet I was being held liable for a huge bill that was almost R50000. I made arrangements and settled it but then the billing continued throughout until the prepaid was installed. For a house where no one is at home during the day, I don't have a domestic, I have a pool which we only run for an hour over a weekend. My bill was still close to R5000 per month which we later discovered we were being billed on their estimates. I will not be made a fool again and if I need to take this to Carte Blanche I will, My prepaid electricity works out to be R800 - R950 per month........??????? But on my account I am still being billed for estimates as well, they keep telling me to go in, I don't have the time to waste to go and argue with illiterate people that cannot assist with a query I run a huge department and it is impossible for me to take off. My current bill is sitting over R100 000, and I promise you if I need to seek legal assistance I will do so if Herman Mashaba can help I will even try him but COJ is ripping people off is suburbs.......... and I am sick and tired of being the fool to pay every single time they say the word LEGAL!!!!

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Replies (1)
FO
Fredricka O's update07 Aug 2019, 14:26
Reviewer Update
Furthermore we have now received a lawyers sms that they are billing us now on my husbands name as well. My husband never opened anything with COJ yet because our house is build on 2 stands but we have only 1 house build on the premises they are billing us now double rates and taxes and refuse???? how sick is that???????? we disputed this years ago as well then all of the sudden it stopped and all the bills came with a R0 balance now all of the sudden we are being billed again what happened to the money that was paid on this second account because it was never transferred to the original account????