COJ Complaint

Good day,

On the 04/06/2019, my electricity was cut. However, I am on a Pre-paid meter and cannot possibly be running a bill with the COJ. I have called numerous occasion, however, no one is willing or able to assist. Please refer to the below reference numbers:-

Ref - ********** 121 Ref - ********** 8

I was advised that I need to log it with "Logistic Reconnections" on (011) ********** and have been on hold for more than 4 hours.

My account number is:- ********** 68

How is it possible that my electricity is cut even though I run off Pre-paid. I have lost a entire months' worth of meat and chicken due to this - which is expect to be re-imbursed. Please advise urgently as to whom this need to be escalated to. If no feedback is received I will be forced to go to the Media to highlight once again the incompetence of the COJ.

Yours in anticipation S Engelbrecht - ********** 42 Broadway Avenue Bez Valley Johannesburg 2094.