city of Johannesburg refusing to do their jobs properly

on the 8th of december 2018 we were disconnected incorrectly today is 30 still no electricity we have been to city of Johannesburg now almost every 3rd day from a incorrect disconnection we went to been owing the from them owing us and then back to owing them but every 72 hours when we go back we find this has apparently been done and that hasnt been done 24 days without electricity been shunt around from place to place person to person I have lost all my meats i have had the most horrible christmas my mother had the worst 60th ever

and still a whole month of suffering to go im soooo ****ed that no one could and can do their jobs properly