City Of Johannesburg Accounts Dept

My Account *** has been incorrect since April 2024 as a result of 3 Manual Discon fee app**** incorretly. NB: I have never been disconnected. After trying their call centre (No reply) and writting the COJ via my online facility every month since, I have never received a response.

I get monthly threatening SMS saying credit control action is going to take place but nobody is correcting the error. I have requested that I be called yo discuss same but no response.