City of Joburg huge failures and money leprchauns

My water has been restricted. I made due payment in full on 15 Aug 2023 at 1am. I still have not had any assistance. I have been sent from pillar to post with no success. I have two toddlers at home and my water has been restricted to a point where its unusable but now i need to beg for my services to be restored. Useless and pathetic city we live in. Harrassing me for payment and cutting services in the blink of an eye but restoring my services seems to require a brain surgeon to get the job done. *********** idiots serving our city.