Bad Service - JHB Water (Water Reconnection - ***)

<p>I am writing this message as an annoyed customer.</p> <p> </p> <p>Water was disconnected at our house (870 Lavender Street, Ebony Park, Midrand) on 1 Feb ’17 and arrangement of payment was made and was advised by Emanuel Nkuna on Friday 3rd Feb ’17 that water should be reconnected within 72 hours.</p> <p> </p> <p>I called JHB Water on the 6th Feb was given reference no’s ( ********** 4 & ********** 4) and was told by Mbali & Gillian Phooko that they have sent through the request to credit control, to date we still do not have water! When I called in again this morning I was given Moss Mosweu (Assistant Director) of Region A.contacts by the Ops Manager (Justice Mushwana) and I am unable to reach him on his cell ( ********** ) phone, I also sent him an email yesterday complaining about this and i have not received any feedback.</p> <p> </p> <p>What does one have to do in this country to get assistance? Today marks 8 days without water at my home.</p> <p>When i call their no ***option 1 (Accounts) & option 3 (Water) they keep on telling me that they are offiline.</p> <p> </p> <p>Can I please get a help? All i need is for water to be reconnected at my home.</p> <p> </p> <p>I want this sorted out instantly please.</p> <p> </p>