bad service

Im stayng at 1468 senoena soweto i ve drainage dat blocked after every 2weeks inside de yard wen i caled city of joburg de promise to send sum1 to fix.after 3 day dey ll cum nd fix cn i get help 2 close de drainage coz nt safe for children.even today de waste s all over d e we cald them dey never make it s less dan 4km