Bad poor and unfairly service

Log a query on Thursday regarding pipes being blocked Friday 1st group came in and they told us they will send people to dig today another group came we were told that they will send people to come dig they are not sure when that time we can't even use the toilet when you plush faeces come out the drain . Csdsmc*** four houses affected and all we get is they are busy they can't attend to our complaints meaning ours is less important