Ashamed,hurt and contaminated with waste water from the toilet

We have been asking and begging Joburg Water to come and assist us with Meter System that we found broken and mal-finctioning since we moved here in 2021.My Late mother in-law was living here alone So we don't know who broke the Meter but the labourers not even technicians they send here at my home insult us to say they Will not repair bridged Meter System.

And now it is even worse our pipe behind The outside toilet is blocked due to our neighbours toilet and drain blockage because we share the underneath piping Connection.Our yard is full of faeces and Stench water and we are unable to use water and flush toilets the whole yard is a mess.I called them on three occasions and whenever they come the labourers say it is not their in their job description to fix at the backyard.They advised me and my neighbour to outsource a local plumber Whereas due to covid and economic factors We are unemployed at the moment. What a nerve they said they will take care of us but they are useless and failing us their own people.The people in grassroots level position abuse us and insult our intelligence As societies.I am hurt and over concerned about us being infected or contaminated By the odour of waste at our back yard.I am unable to open doors during the day because of the unpleasant smell of waste Please somebody intervene and justify us. We hardly have full on our table then we also must look for a plumber to hire and pay Which I say it is a total turn f and a slap in Our faces as citizens of this country.