Appalling Service - Incorrect Reading

<p>We have received a R220 000 water rates bill from the city as a result of an incorrect meter reading. We have tried our best to work with their service department to get this ironed out with no success. Now we have been sent a Pre termination notice because of non-payment of a bill that is incorrect. we have communicated with the city on several occassions via phone and more than 5 times on email. no success</p>