5 DAYS WITHOUT ELECTRICITY

This is day 5 without electricity. We have logged 4 fault queries every single one has been closed without being resolved! We live on farm, we don’t have a physical address and we have provided our pole CCK number every single time. Useless is an understatement. The worst service I have ever received! 5 days and no help. Our 3 fuses on top of our pole are all down. PLEASE can someone help us?????