Worst service

Logged a call last week and had to log a new call today as I am having the same issue. Clearly their turnaround time of 24 doesn't doesn't and I don't know why they call it emergencies because they don't treat it as urgent. When I call to follow up they say that they will follow up with the depot. Then you don't hear anything after that. No call back on the progress. Absolutely pathetic service delivery.