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anthea B

1 reviews | Active since Dec 2021

06 Jan 2022, 22:37

Worse service from the City of Cape Town

I am the wife of Francis Uzoma Nwobi with Passport number A***8. An accident occurred more than six months ago where one of the City of Cape Town's vehicles drove into my husband and they promised that they would pay for the damages .. Up until we are waiting for their response, I don't know if it's because his a foreigner that they are delaying the process.. I am highly disappointed in how they are handling our situation and that the City of Cape Town is delivering another undelivered promise.. Sies you guys must be ashamed of yourselves as being service providers from government and treating human beings like that.. Hope to hear from you soon.. His sitting with a damaged car for more than six months, we don't have any vehicle now and I am pregnant about to deliver soon, I am even struggling to get to the hospital, you guys should be ashamed of yourselves. Bad service julle Maak my sick.

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Replies (9)
City Of Cape Town
City Of Cape Town's reply07 Jan 2022, 08:00
Official
Hi Anthea, 

Please advise the officials you dealt with on the matter for us to look into this.
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anthea B's update07 Jan 2022, 12:01
Reviewer Update
We went to the police station and afterwards went to court. This is the details Case number AR 155/05/2021 Goodwood SAPS *** Ms Joseph .. Since then we never heard from you guys .. So please see to our complaints
City Of Cape Town
City Of Cape Town's reply07 Jan 2022, 12:04
Official
Please advise the City official you dealt with. We cannot intervene on pending court cases.
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anthea B's update07 Jan 2022, 12:16
Reviewer Update
Mr Mayibenathi Mcotshana is the person I dealth with.
City Of Cape Town
City Of Cape Town's reply07 Jan 2022, 12:54
Official
We have followed up with the relevant department. 
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anthea B's update07 Jan 2022, 12:56
Reviewer Update
Thanks a lot.
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anthea B's update07 Jan 2022, 12:57
Reviewer Update
We will wait on the feedback as I said it's been over 6 months already and I am tired.
City Of Cape Town
City Of Cape Town's reply10 Jan 2022, 12:28
Official
Hi Anthea, we received the following feedback:

Should the claimant wish to pursue a Third Party claim against the City of Cape Town, the claimant should complete the below claim form and include the registration number of the City vehicle which allegedly caused the damage to the vehicle.
 
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anthea B's update11 Jan 2022, 08:52
Reviewer Update
Good day
I've submitted the claim documents that you have requested from me and filled in the form..