1 reviews | Active since Oct 2015
WHY SHOULD I PAY FOR A NEW WATER METER??
On 15/9 I declared a formal dispute w.r.t. my water bill. On 30/09 I logged a Service Request and still no response.<br> On 12/10 I phoned and Deirdre Davids referred me to Eduan Albertyn. Finally someone was sent out to my house and it was determined that the water meter was working and there had to be a leak somewhere.<br> On 15/10 leak detection and repairs were done (burst water pipe - under ground). <br> On 27/10 I went to Brackenfell Municipality to ask for a rebate on my excessive bill. I was informed by Lynn Ontong, that before a rebate would be considered, I had to pay R2 177.30 for a new 15mm WDM water meter, which I paid. On 29/10 she phoned and told me I have to pay another R309.80 for a 20mm WDM water meter. I did contact City of Cape Town via their facebook page to find out why I should pay for infrastructure that belongs to the municipality even after it was proven that there is nothing wrong with the current meter. The person responding, kept on referring me back to Municipality and refused to provide his/her name and contact details. <br> Why should I pay for infrastructure that belongs to the Municipality?? Total cost = R2 487.10 It is not my property or responsibility.
