Water shortage

<p>We moved into the house on the 30.07.2016...today is the 03.08.2016 and since the 30th up until the 3rd our water was off. There was arrears by previous owner, which was paid on the 21.07.2016. We have contacted their customercare which is a 086 number but no luck. They say that they have a 48hour window but 5 days without water.</p>