Water Pressure ignored

In the Kenilworth area we have had a very poor water pressure for over a month. Our neighbourhood have been complaining to the Water Board which are ignoring the problem. First we were told they were checking the water pressure, that was over a month ago, and since then the water pressure is useless. A trickle out the shower. Saturday and Sunday were back to normal but Mon to Fri its back to a trickle. No-one is giving a reason and when you ask them they keep referring to "they" and when you ask who "they' are they don't know. It's shocking that one cannot get a service from our city. Are we going the same way as the rest of the country? are the DA really good for this city?