Water leaking and City of Cape Town Municipality just don't care !!

<p>On Wednesday 2 Nov i phoned the ********** 089 number to report a water leak at the meter. I was given a Service Request number, ********** 595 and told that the problem will be solved within 24 hrs. By Saturday 5 Nov the water was still leaking because it was not attended too. I phoned again and was told that they will log it as URGENT and it will be solved within 24 hrs. Tuesday 8 Nov I phoned again and again I was told that it will be logged as URGENT and a plumber will be there before 15h00. Still nothing happened and I phoned again at 18h00 and was told that a plumber will be there before 21h00. Still no service. Wednesday 9 Nov I phoned twice and was told that they have now allocated the job to a certain plumber and the leak will be fixed within the next hour or two. Still nothing happened. It is now 8 days since I reported the leak and still City of Cape Town Municipality failed to fix it. This is beyond bad service!!! In a time when we suffer a water shortage, this is unacceptable. They obviously just don't care, are totally *********** and unable to do the the job and supply the service they are suppose to do. So, who must now pay for all the water that leaked since I reported it 8 days ago??</p>