CZ
Chantelle Z

1 reviews | Active since Sept 2017

01 Apr 2019, 02:18

Water Device Management System ****

Last year with the water crisis was working as an intern at the Municipality. We were well aware of all the water restrictions and what would and could happen if you used more than your fare share given daily.

Our household has 6 people so we app**** for extra water and all was well until the stop tap started leaking we reported this and were told because its on the stop tap we were not going to be penalised.

Well this was a lie not long after that our meter was replaced by the Water Management Device and now we have to pay for it.

This was discussed with us it was just come and put in. Our Bill was very high and it was not even completely written off even though it was not a fault however we considered it fine as long as we dont recieve the WDMS.

But now the device is put in and we have to pay a bill that was not our fault as well as a device we were told we would not get because the leak was not our fault.

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