Water and Sewarage Double Billing for one property.

We moved into a new home in June, since July we have been double billed for water, sewage and electricity. The electricity issue has finally been attended to, but the water and sewerage saga continues... The amount of time spent calling and emailing the City of Cape Town, to request this matter to be attended too has been as increasing as the monthly rates account...Platitude of responses, and not one call from the City has left me to leave this review for the complete ineptitude of the City thus far. Account dated 28 July 2021

*** 1 October 2021 Palesa Nyanyatsi

Yanga tuko Reference escalation *** Turnaround time : 48 hours

Cynthia ndevu Reference escalation 1 Team leader feedback 48 hours *** for Escalated Query - Level 1 has been logged.

These are few references received for this query thus far. I truly pray this matter to be resolved as soon as possible, as the rates account is reaching exorbitant status