Waste of time

<p>It took over 2 weeks of following up for them to approve and give me a reference number to make payment. I made payment the same day and waited another 2 weeks. When I called they suggested I go into a branch. The reason I did it online is to avoid the queue and hassle of going into a branch.</p> <p>Nearly 2months to get a vehicle renewal license. Pathetic.</p>