Waiting for a crime to be committed

I live in Ward 100 in Gordon's Bay and we have 2 street lights in our street - one which has not worked since I moved in at the end of March 2014 and another which has not been working since 23 September 2017. I reported this on the CCT service request page on 26 September 2017 (ref ********** 174) and again on 29 September 2017 (ref ********** 427). I explained that it is pitch dark at night and it poses a security risk for all the residents. I was informed by Donald Pretorius (Senior Superintendent) that the municipality was not responsible for street lights in my street because we have a body corporate. I escalated the matter to Mr Stuart Pringle, who asked Mr Johan Middleton to attend to it. Mr Donald Pretorius was informed by the Ward Counsellor that there is no body corporate and that CCT is in fact responsible for our street lights. It is 10 October today - 2 weeks later and the street light has still not been fixed. Do we have to wait until a crime has been committed in the dark of night before this will be attended to?