USELESS MUNICIPALITY AND THEIR MANAGEMENT

Hellopeter!

Today it marks 13 days without water at my house, and just now at 21:48 I called the call centre after i have been promised, the water will be sorted out tonight given ref ********** 271. The agent C Fortune put down on my ear telling they have other client's to answer I will no have water today. I repeatedly asked him to give me his boses cellphone number He **** telling me they don't have cellphones, I have asked him to give me depo cantact number and address responsible he refused too. I cried out to him I need to bath I need water since the 20th Sept I have reported this matter ref number ********** 568, I called many times been told the matter has been escalated then ref closed I found out on the 29th Sept without any resolution then got new ref ********** 440 also was closed and I have emailed Achmat Ebrihim the City Manager whom never responded, copied the mayor which also never responded then email the premier which just read my mail no response too then copied the President of SA also no response. I then go on Facebook and Twitter, which I got promises and hope it will be resolved but no success, I then twitted to Patricia de Lille and Mmusi Maimane as the political leaders of the province also no response. The facebook agent **** to me that I have a meter that is set to 350kL per day which is a lie as nobody was at home so who used the water and they gave me number for accounts and the lady Vuyiledene Gwayi confirmed my meter is not that of liters limit per day that is incorrect information. I asked the agent to give me the ref of escalation she gave me ********** 120 very friendly and heartfully person. I am at a point where I feel being tortured and undermined by the City of Cape Town, being treated as useless and not a human being been **** back and front everywhere I called and seek for assistance. It is difficult even to flush the bathroom after use, let alone bathing the body and washing clothes. It is so hurting to hear C Fortune negligent and telling me I will not have water, he has other clients to answer on the phone, I felt like I am an anaimal that can not talk and been disrespected after I have been so patient. All my calls I make to the City of Cape Town cost me, i have been begging people for water as if I don't pay water of which my account is up to date.

Hello Peter may you sincerely please help me now I am at the end of life even if tomorrow I don't wake up just know City of Cape Town is the cause of death. I have all the Facebook and Twitter chats on screenshots as well as email copies

Yours angry and hurt client