Somerset West Licence Department a waste of time -

Went to have my licence renewed. When I approached the female consultant she screamed at me about learner's licence before I told her what I came for. In a civilised tone quite unlike hers I told her I came for licence renewal. She looked at me distastefully and asked how old I am. I rep**** I 23. More rudely than before, she asked to see my documents and told me 'oh no this won't do'. When I asked her why not she told me that my last licence was done in Johannesburg and I was to 'get my things in order' while she read messages on her cellphone even though my proof of address showed that I currently reside in Somerset West. I asked her if she will be renewing my license or not and she said 'come back tomorrow and I'll help you'. The man who came in after me was in the same situation (this I know because he is my father) was helped without a qualm and had his license renewed. I queued 3 hours for this lack of service and unfair treatment. Just one more time when government displays their fabulous inadequacy through the sycophant miscreants they employ. Fire people who don't want to work and let the unemployed who genuinely seek employment take their place.