'So you are a resident of the city of cape town? We don't give a ****!'

All I wanted to do was to find out if Long Street Public swimming pool was open. Called the pool...no-one answered. Phoned the city...they said the pool was open , but they couldn't get hold of them?! I called again, waited on hold for half an hour and was basically told to **** off! **** you , city of cape town!