Simple task delayed by bureaucratic incompetence

I moved into the Breakers in August (8 months ago!) and was told there was fibre "in the building". Turns out they had set up the infrastructure internally but hadn't connected it to main grid yet (which literally involves one day of work to dig it in across the road). I have gone back and forth endlessly with Afrihost (my ISP) and SADV (the fibre company) and the approval from City of Cape Town is dragging on and on. This from someone I finally managed to track down at SADV responsible for the project on their side:

"The city of cape Town advised that there are other providers Telkom I'm guessing that has an open Wayleave in the whole of hout bay and we need there approval before we given the Wayleave permit"

I work from home so I need internet and signed up for a substandard temporary capped wireless router as I thought I would only need it for a few weeks and its now been 9 months! At my wits end with it and it is affecting my business.

What does it take for the to get this approval through??