SAVING WATER - WHAT A JOKE

<p>5 January 2017 - we contacted the City to advise them of a leak at a WDM Meter (Blue lid)(reference number ********** 987), we were informed that a service provider will be attending at the property that same day or the next day to attend to the problem. We waited for two days, until we phoned again, and we were reassured that someone will come out that same day, to no avail.</p> <p>We have been following up constantly with the City ever since. We have been given the number of the service provider ( ********** with reference number ********** 336) who attends to the leaks in the area, we have been calling this number to no avail as no one answers the telephone on the numerous occasions we called.</p> <p>31 January 2017 - I have just phoned the City again to enquire as to when this leak will be resolved and again I've been told that the matter has been escalated to the managers and someone will come out on even date or the next day and so it goes on and on, but nothing gets done. We are sitting with an account triple the amount we normally pay, water just running away and nothing gets done.</p>