Rodent problem

<p>The email below i sent to the City of Cape Towns ombudsman on the 04/07/16, to date I have had no response. This problem is clearly not on anyones priority list</p> <p> </p> <p>On the 17 June 2016 I had the unpleasant experience of having a rat run into my house. I immediately phoned the council and spoke to Nicole Jacobs at your Plumstead office who assured me that someone would come out the next week, as I was convinced the rats came from the drain or from our neighbours as their yard is filthy. I got your health inspector Grant McKenzie’s detail as well and spoke to a gentleman by the name of Peter on the 27 June 2016. To date no-one has come out to assess or sort out the problem as we in total found four rats on our property.</p> <p>We called out exterminators on the day of the incident, we have put 6 bait boxes around our property, which in total has cost us R2000.00. Our neighbours property is being leased to six families and the exterminators have traced the rat nest to their property. We have called the home owners, but till now no-one has cleaned up. My property is clean, but my family must be exposed to this way of life, where we cannot even open our windows on advi*****t from the exterminators. We have paving all around our yard, no old cars or dirt piling up anywhere. If City of Cape Town one day comes to address these issues they can check to see how our property looks. How sad that we are fully paid up ratepayers but we can’t get anyone to help us with this problem!!!!!</p>