Robb Ed by City of Cape Town Municipality

I have a water bill that went up to R27000 in one month. I was told to pay R1500 last year in Sept 2018 so they can do meter testing. Although l went and made the payment, Up until now they have not done the meter testing and the bill is now above R30000. Why won't they do meter testing??? The bill is ridiculous because only one person stayed in the house at that time. They are dragging to resolve the matter because they know it's their fault. It is so frustrating..... **************** by cct....... Any person with a normal brain would understand that something must have gone wrong with their calculations to come up with such a bill. I have involved lawyers but they also not helping, all they are doing is spending my money. Ombuds also didnt respond to my complain. I'm extremely frusyed with this bill.