Poor service delivery from the department

We had no electricity since Saturday morning,we only got electricity today at 5....it's was so difficult and all of food,especially the freezer stuff got rotten,they need to compensate us,we had a freezer full of meat stuff,our Christmas shopping is gone and we struggle financially,we don't have more money to buy more.....their service delivery was zero and they need to do something to help the affected house holds....we at 32 Burma Road,Escombe, Queensburgh 4093