Poor service delivery from the City of Cape Town Municipality

The City of Cape Town Municipality promises on proving good service and communication. Both of these promises have not been fulfilled by them in this particular incident.

Our water has been off since the 14 January 2020 today marking the 10th day our water has been off. There is a default on our meter and has been tagged as a electronic issue.

I have called them daily some days a few times a day, i have gone into the nearest municipality, i have emailed them and still our water is off. Yesterday after being 9 days without water they decided to come out and said they vould not fix the problem as there is a default on our water meter and the company needs to be contacted. We were also promised that the issue would be sorted out by today.

Nothing is being done about the issue. We are still without water. The service delivery is pathetic!