Poor service delivery from city of Cape town

<p>Every month I pay my bill on time for refuge removal however, I'm only resident who finds my waste removed from my bin, and placed next to it for me to dispose at an additional cost. I've taken a picture for you to review. I find this highly unacceptable and unhygenic. Am I expected to dispose of my waste whilst paying for this service? I would like this escalated, feedback to be provided and compensated for my additional costs Inccured. This is unacceptable </p>