POOR SERVICE AND LIES OF THE CITY OF CAPE TOWN

I have been experiencing bad service from the City of Cape Town for the passed 3 years. Our water meter is on our neighbors plot and they promised to move it onto our property. They sent out guys who said it will be done within 28 business days and that was in October of 2023 already. My emails and requests are being ignored and as a rates payer this is absolutely disgusting. My neighbor is now threatening to break the water meter. Something has to be done about this.