Poor Customer Service & Poor work Ethic

On Sunday 26 December 2020 our Water Meter Box burst to such an extent we do not have water now. My nephew reported on Monday 27 December 2020 and no one came, on Tuesday 28 December 2020 I phoned the 0860 no which is the call centre I spoke with Macebo at 12;05 he provided me with the reference no...***. At 16:30 a Technician came still he stated that he is unable to resolve the issue so he said that people from Wynberg will need to come and fix the Meter. I phoned again this morning at 10:00 0860 no spoke with Nadine..Imagine no water for 4 solid days...I stated that it needs to be reported as a matter of urgency.. I am not happy with the service

Treat Customers Fairly of Legislation/ Compliance

Regards Mpumi ***