Please attend asap

I have logged a complaint regarding a toilet replacement on my property which had been logged over two weeks ago, I have spoken to the city manager as well she has been very helpful in liasing with me, but nobody came to fix it, the toilet is broken I have a paralysed nephew who has to go somewhere in the road early morning, then my father is 64 as well. What are your intentions with this case i would contact you to follow up but the ARE NO CONTACT NUMBERS, WE ARE HUMAN AFTER ALL.

SITE ADDRESS 55 ORIBI AVENUE LOTUS RIVER. If you are planning to come please contact me as I run the house on behalf of my dad because of his learning disability. ********** 513