CA
Caylee-Anne Albertyn

1 reviews | Active since Jan 2023

05 Jan 2023, 17:00

Pathic and poor services from the City of Cape town.. A call was logged for a broken pipe this morning and still no one has come put to restore the problem. Our ciry is already under swvwre waywr droights but the Ciry of CT cant even come out to have the

Good day.. I am so discusted with the service of City of Cape Town.. A water pipe burts in front of my yard this morning i logged a call spoke to Neli-Sheika advisws jer about the problem of burst pipe and the water that's bursting out of the pipe she advises me that the call has been logged and the guysfrom City of CT will attens to the problem and that it is in Progress.. 3 hourrs later no one came i logged the 2nd call same story a hour later i phoned and spole to Mohamed who told me the same story someone will came out to assist.. Its now 16:45 i called spoke to Robin then Nowanda who told me it will take 1 working day for the guys to come out and restore the broken pipe😠.. Really City of Cape town yoir service is beyond pathetic how can u waste water and u want to constantly remind people not to waste water but are unable to react when people advise about broken pipes and water leakinges.. Your service is pathetic and leaving people without water.. Who is responsible for all the wasted water.. Do not think to add that water onto my account cos i will this to papers... Poor service and really pathetic. 😠😠😠😠😠😠😠😠😠

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Replies (1)
City Of Cape Town
City Of Cape Town's reply08 Feb 2023, 09:15
Official
Good day Shantal,

We apologies for your experience. Please advise if you are still experiencing an issue.