Pathetic

<p>City of Cape Town messed up. They send my rates statement to the wrong address for years. When I received the bill , which they actually through it over my wall and I found it on the ground; it was a big amount of over R12000. They admitted their fault, but in order for them not to charge interest I had to pay back a deposit and then an increased monthly rate. I've done everything as requested and even send them proof of payment of the deposit. Recently, I received a letter that they have proceeded to list me on the credit bureau and app**** for court judgement against me. I then mailed and phoned them as to query this and they said they have no record of them making any arrangements with me. </p> <p> </p> <p>What is dissappointing is that these people have no feeling and doesn't have any remorse for their mistakes and nothing happens to them for their mistakes.</p>