1 reviews | Active since Jun 2012
Overcharged....
I received my bill from the City of Cape Town and my account was a whooping R6045.00. I called to complain and I have been told that I need to go in to lodge a formal complaint to have my meter tested. My meter has been running well for the 3 years I have been living here. Suddenly there is a quadruple jump on my account and the City cannot do anything about it until I go in to ask for a meter testing. Guess what - the meter testing is not cheap - it can be R400 or above, but no one really knows the figure and I might just get a nasty surprise when I get there.<br> <br> For me to go and lodge a complaint, I need to take time off work, use my petrol and spend money that I do not have just to make sure that the City is doing their job properly. But how is this even allowed when even they can see that the account bill was \out of the ordinary"?<br> <br> From the contact centre"
