Non response to environmental question

I am normally a very satisfied customer of City Council. I recently requested information about the disposal of the blue bags used to hold ******* collected on our sidewalks. I made my initial request several weeks ago. I had three responses basically dropping the request to another level but no actual statement as to what happens to the bags. After 2 weeks I asked again. One immediate response moving request to another level and again silence . I am now resorting to name and shame and will try other methods of getting answers to my questions. Two stars and going down