NO WATER FOR A WEEK AND NO HELP

Our water is cut off. The water meter does not work. We do not have any water to our house from Saturday 12 December 2015. Each time we go to municipality and they give us a reference number and tell us someone will come and fix it but no one has came till today 21 December 2015. The account is paid fully. This is very inconvenient not to be able to use your toilet or shower and expensive to buy drinking water.<br>