No water city of cape town doesnt care and says it's marked as matter of urgency!

I cannot put into words how appalled I am at the ridiculous behaviour and attendance to what the council calls matter of urgency. We have been without water for two whole entire days due to the incompetence of the council. Firstly this stupid meter they have installed for the second time shows that there are liters to be used but its not being directed to my home for some reason I log a complaint and the stupid plumber who comes out for them advises that we pay a private plumber to do the job and he breaks the fitting watches water squirt of of the meter and leaves....we still had no water and now the water is coming out of the meter..if it was just my husband and I it would probably be ok to wait but we have a baby on the bottle and 7 other people on our premises.i have gotten 3 ref # which the last was ********** 322 and was advised by the last consultant Tarren advised the 24-48hr turn around time would have been passed by this afternoon and that if no one with a laptop shows up that I should call again. The last two days I have spent 600 rand airtime on calling ****ing fools who cannot do their jobs properly.. and still have no water. I have sent in complaits via sms, spoken to the unresponsive idiots on their WhatsApp group and now I cannot call and we still habe no ****ing water..the frustration i feel at this moment is beyond words. And the utterly disgusting manner in which this matter is being dealt with is putrid. I know and have been told that they work till 22h00 at night and i want this done today!!!No more damn excuses water is a necessity not a luxcury....come and get out water sorted!!!