No taps on emergency municipal water shut off valves !!!????

<p>Dear City of Cape Town</p> <p> </p> <p>Please explain to me why there is no tap on the emergency water shut off valve.</p> <p>I had a pipe burst and could not shut the water off in an instant.</p> <p>My home has flooded and the amount of water wasted is unimmagineable , all because your saftey shut off valves has no tap handle to turn it off.</p> <p>What about the precious water loss ???</p> <p>As if you really care ! Like they say The City works....</p> <p>Expecting a heafty bill from you for the water loss thanks to your EMERGENCY shut off valve with NO TAP to turnit OFF !!!! Not to mention the damages inside my home.</p> <p>I guess I can expect this to fall on deaf ears , as usual.</p> <p>Extremely frustrated and upset !! No Tap on an emergency shut off valve ! Wow ! what are you guys thinking ????</p>