NO SERVICE SINCE 2017

Since 2017 we have tried via proper channels to get a tree cut (Sent pics of hazard and homeless sleeping under the tree and using it as a toilet), but it seems nobody can assist you; even escalated my query to the mayor's office.

The tree is an outstanding issue since 2017; our water pipe has bursted at a couple of places already, but maintenance and restoration of the pavement seems not the be a priority. I can't believe that a big organisation that has a slogan ;" THE CITY WORKS FOR YOU"..... Are you serious given the evidence that it is clearly not working ....

What must we do if we follow proper procedures and send emails, make calls, but nothing happens??? Who do we speak to??