No running water for 3 days

"The city works for you" is a bunch of bull****. Our water meter was ****** outside of my residence on the 30th of June, it was reported and nothing has been done since then, it is now the 2nd of July and we still don't have running water.

The lady I spoke to told me the city subcontracts with a company call zephron, I asked her if she has a contact detail for me and she tells me they don't have contact with them?????? Like what? How??? How do you do business with a company, and when it's no longer in your control you can't provide the customer with the relevant details so that you as the customer can contact them to find out what's going on.

We are currently in our 3rd wave of covid-19 a time like this where we need to wash our hands and disinfect EVERYTHING, we have NO RUNNING WATER...

City of Cape Town you need to do better. I am appalled at the level of service you provide the people. It is disgusting how you take tax payers money, and give this poor level of service, the city definitely DOES NOT work for us, because if they did, I would have had running water 2 days ago.